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Policy/FAQ

Cancellation & Reschedule

We understand your time is valuable. And so is ours.

If you need to cancel your appointment, we respectfully request at least 24 hours notice. Any cancellation or reschedule made less than 24 hours will result in a cancellation fee. The amount of the fee will be equal to amount of the reserved services.

Late arrival/No show

We have a 15 minute grace period.

If you arrive late up 15 minutes, we may need to modify your appointment, shorten service to accommodate for the next scheduled appointment.

If you are late for more than 15 minutes we have the right to cancel your appointment and as the result you will be charged a 100% from the booked service, your appointment will be considered as “no-show”.

Pricing Policy

Prices are subject up change without notice

Warranty

At Osadcha Nail Studio we offer 2 days warranty for all the services. During this time we can fix any imperfections for no additional cost. Any request after that period will require a normal appointment scheduled.