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Policy/FAQ

Cancellation & Reschedule

We understand your time is valuable. And so is ours.

If you need to cancel your appointment, we respectfully request at least 24 hours notice. Any cancellation or reschedule made less than 24 hours will result in a cancellation fee. The amount of the fee will be equal to amount of the reserved services.

Late arrival/No show

We have a 15 minute grace period.

If you arrive late up 15 minutes, we may need to modify your appointment, shorten service to accommodate for the next scheduled appointment.

If you are late for more than 15 minutes we have the right to cancel your appointment and as the result you will be charged a 100% from the booked service, your appointment will be considered as “no-show”.

Pricing Policy

Prices are subject up change without notice

Warranty

At Osadcha Nail Studio we offer 2 days warranty for all the services. During this time we can fix any imperfections for no additional cost. Any request after that period will require a normal appointment scheduled.

Privacy Policy

Osadcha Nail Studio is committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your information.

 

HOW WE USE YOUR INFORMATION:

Personal Information:

When you visit our website or interact with our services, we may collect personal information such as your name, email address, phone number, and billing information.

Usage Information:

We may collect non-personal information about your interactions with our website, including your IP address, browser type, pages visited, and time spent on our site.

Cookies:

We may use cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns.

HOW WE USE YOUR INFORMATION:

Provide Services:

We use your personal information to fulfill your requests, process transactions, and provide customer support.

Improve Services:

We may analyze usage data to improve our website, products, and services.

Marketing:

With your consent, we may send promotional emails about our products, services, and special offers.

Legal Compliance:

We may use your information to comply with legal obligations or respond to law enforcement requests.

Information Sharing:

We do not sell, trade, or rent your personal information to third parties for marketing purposes.
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.
We may disclose your information in response to a legal request or to protect the rights, property, or safety of our company, users, or others.

 

SMS Privacy Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Choices:

You have the right to access, update, or delete your personal information by contacting us.
You may opt out of receiving promotional emails by following the instructions in the email or contacting us directly.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us:

If you have any questions about this Privacy Policy or our practices, please email us at [email protected]

This Privacy Policy was last updated on 07/31/2024.